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Pause Action - helping process attachments
The idea is to create a new action type, which just... waits for a couple of seconds.

The purpose is to help process attachments.
When you create a new record, or change the value (the content) of an attachment using an Action, the result is not available for the next action.

For instance:
- An action creates a new record and stores an attachment in the record
- At the next action, the value of the record is still null (A trigger detecting the presence of an attachment will fail).

Today, you can work around it by using a Time-base trigger, but it slow the process a lot (until the next 5 minute mark).

An action waiting for a couple of seconds, or waiting until the attachment is really updated in the database, would help.

Pierre
ID
2149
Category
Integration/API
Author

Pierre Christophorov
Date Created
5/17/2026 4:51:51 AM
Date Updated
5/17/2026 6:27:13 AM
Status
New Idea
Score
10
Promoted By
Pierre Christophorov
Comments
Slava Shinderov  Staff  5/17/2026 6:27:13 AM
@Pierre It may be the case that you are using a Call-URL action with a REST API call to self, mixed with the built-in Record Create/Update functionality.

If so, this is normal behavior, because your REST API call and the built-in action are executed in separate transactions and cannot see changes made by each other.

Otherwise, if you are using only built-in actions and still cannot see the changes, please contact support, provide the URL, and describe the problem in terms of your database.

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