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Sending Calendar Invites
I am looking for a way to send Calendar invites from the system.
Our telemarketers set appointments for our sales staff and I would like our telemarketers to be able to send a email invite to the sales rep as well as the prospect. Has anyone done anything similar?
ID
1209
Category
Customization
Author

Mike Nelson
Date Created
7/5/2018 5:57:06 PM
Date Updated
7/6/2018 3:34:47 AM
Comments
cooper collier  7/5/2018 10:48:40 PM
You have an interesting need here.
I have considered this before, the issue is you need to send a file in the .ics format. The file is easy to create, it is simply a text file with the extension.ics. The contents are easily looked up.

Problem is currently TeamDesk does not support creating attachments like this.

I really wish I had time to run this down, because it is an interesting issue.
The approach I would take is using an email parser.
I would send an email with all the information needed for the .ics in the body.
Then have the parser read the email, create a new email with the attachment.

I would start with zapier, https://mailparser.io, or https://ifttt.com/

Please let me know if you have any luck.
I am interested in a solution myself.

Cooper




Philipp (JFDI/Teamdesk) 7/6/2018 3:34:47 AM
We did something similar years ago for payments processing with a provider called Sperry Software. We had a PC running outlook with a Sperry plugin which received emails similar to what Cooper described and based on that was able to take whatever next action we required.
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