TeamDesk Knowledge Base & Support

Philipp Matuschka (MMB) 6/6/2018 3:58:54 AM

Dave
Which message&alerts function are you talking about?
Thanks
Philipp

Dave Ah Ching 6/6/2018 4:25:02 AM

It’s not actually available to DB admins but is used by the TD team to post messages and alerts tonDB admins and users.
If you trial any of the TD database templates there is a message that appears explaining what can be done in the DB.

But as a user, it’s under your login name at the top right where you access User Preferences. Messages and Alerts are there.

Dave Ah Ching 6/6/2018 4:27:59 AM

Here is the blog on it back in 2009
https://www.teamdesk.net/blog/whats-new/alert-system/.

Kirill Bondar  Staff  6/6/2018 5:21:10 AM

We designed alert system to be able to post to various user groups - members of domain/database/customers/trials/admins and initially posted alerts to all users but after a number of complaints limited our posts to admins of TeamDesk. Alerts are managed via standard TeamDesk database and retrieved via REST API, so it should be hard to extend dbFLEX Admin with similar functionality.

Kirill Bondar  Staff  6/6/2018 5:47:02 AM

> so it should be hard

in fact, it **should not** be hard :))

Philipp Matuschka (MMB) 6/6/2018 9:06:46 AM

@Dave. Thanks for the explanation. From your original post I though that it was now possible for us Admins to post to our users, which was something I had asked for a long time ago.

@Kirill. I assume "should not be hard" means you might implement the existing TD functionality in DBFlex. While looking at it you might consider the suggestion that Admins can post messages for their users.

Dave Ah Ching 6/6/2018 3:18:56 PM

Thanks Phillip,

I was a bit confusing but admins initiating alerts to users that can then be dismissed by a user is something definitely wanted but Messages as well is handy

Thanks Kirill for putting this under consideration

Cheers
Dave

Dave Ah Ching 7/2/2018 2:43:40 PM

Hi Kirill, any update on this new idea being considered?

Thanks
Dave