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FIX REPORTS SO THEY OPEN!
Teamdesk has many strengths, but I am not going to talk about those.

I have opened two reports this morning and none of them open.
http://screencast.com/t/ylMkfK5H14
http://screencast.com/t/p4h5txm7

Teamdesk have two answers: too many records or we have made the system too complicated.

In short, there system fails and they blame their customers.

CACHE THE RESULTS AND THIS WON'T HAPPEN!

Please promote this so they will take this seriously.

Blake C abot

ID
1036
Category
TeamDesk
Author

Blake Cabot
Date Created
8/1/2016 6:29:26 AM
Date Updated
8/18/2016 12:44:33 PM
Status
New Idea
Score
10
Promoted By
Blake Cabot
Comments
basenine 8/1/2016 6:39:11 AM
I had a similar issue a while back...and I too thought that it was the fact that there were too many records (filtering on a date range of over 13 000 records)

Turns out that 1 record had imported incorrectly and was only a problem with this new view that I'd created with "Ask the User". The problem:
A date was written in as 12/11/0012....so the "Ask the User" had to populate all dates starting with year 0012.

Slava made a view for me to find where the problem was occurring. It was a #records with year date type of view...anyway --> it pointed me directly to the faulty record and the view has worked perfectly since.

This might help
😃

Philipp Matuschka 8/18/2016 12:44:33 PM
Blake

I usually found that it was due to heavy processing of formula fields while creating the view, especially if these in turn referred to selections. I got around it by using non-formula fields with defaults where possible. Another solution where defaults don't work and absolute up to date is not critical, I populate fields for reports with time based triggers, so that when a report is run the data is at most 10 minutes old.

I am a bit of a purist about the normalisation of my database, but this gets around it and still allows me to be almost a purist.
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