TeamDesk Knowledge Base & Support

   Home      FAQ      Forum      Idea Exchange      Ask a Question      My Stuff      Help   
Make User email verified? information in User settings table
I recently had a problem with a user not receiving emails from the system. It turned out that this user had originally signed up with one email address and later changed it to another and that the new email address had not yet been verified. Currently there is no way I can tell that and only the user can work this out for himself by going to Edit Preferences.

It would be useful if this information were made available in the USER SETTINGS table so that we can see it when providing support information to end users.
User Experience

Philipp Matuschka (MMB)
Date Created
7/7/2016 7:18:05 AM
Date Updated
7/11/2016 8:59:58 PM
New Idea
Promoted By
Patricio Bustosmartin oliverbasenine
Philipp Matuschka (MMB)
basenine 7/7/2016 7:21:45 AM
Do you mean made available in the User Property table?
Philipp Matuschka (MMB) 7/7/2016 7:24:28 AM
I do
basenine 7/7/2016 7:37:39 AM
Thought so 😉

Only reason I asked is because I used the user properties table yesterday to find a users email. They too, had updated their login and it showed in the user property table

I was going to suggest to look in there....but.....kind of seems like you've done that already!
Philipp Matuschka (MMB) 7/7/2016 7:42:13 AM
Yep. I can get nearly everything I want to know about a User from the User Property table, but whether his email address is verified or not is not available.

Want to press promote?
basenine 7/11/2016 8:59:58 PM
yep - it would be a good idea to show whether a users email is verified
Back to Search Results