When I use the Action Email Alert and an email is sent as a result, there is no record of that visible anywhere.
Currently I work around this by having a subsequent action which creates an entry in my Diary table. However a) this means maintaining 2 sets of code (I can live with that) b) I can't keep a record of the attachment to the email(that's a gap in my records which will cause me problems)
Kirill Bondar 1/2/2016 8:37:26 AM Hello Philipp,
So far we have no email log and the only way to organize it is indeed to add workflow action. Yet, considering the number of requests to trace email sending process having the log would be a nice addition. We have discussed this internally about a week ago; also you may want to file the idea to TeamDesk Idea Exchange.
Regards, Kirill
Suggestion: Implement a log of emails sent from the system. Use the existing Email to Database table for this.
ID 935
Category TeamDesk
Author
Philipp Matuschka (MMB)
Date Created 1/3/2016 7:34:58 AM
Date Updated 3/1/2016 6:23:18 AM
Status New Idea
Score 90
Promoted By
Patricio Bustos
Andrew Winters
martin oliver
Location Logic
Kelly Waters
Scott Miller
Rick Cogley
basenine
Philipp Matuschka (MMB)
Comments
Andrew Winters 3/1/2016 6:23:18 AM
Could you set up a devoted email box that will always receive a cc or bcc on the email notifications? That way the devoted box will archive all notifications.