|Sometimes when setting up an email action, you'd like to send someone outside the application an email (you might be setting up a survey perhaps whereby you allow people to add someone else's email to the form. This would be done via the Public User setup). The person who receives the email may not want to participate or may want to be removed from receiving further correspondence. Tracking this person is easy enough but it would be nice to have the ability to put in the footer blurb at the end of the email body, a <href="mailto: firstname.lastname@example.org?subject= %RecLink%">|
So you might have:
If you feel that [First Name] [Last Name] has crossed the line inviting you to take part in this survey, please contact [sales](mailto:email@example.com?subject=Please remove me from your list. Record Id: %RecId%). We will immediately remove your email address from our list.
That way, when a person hits the mailto link, the subject will be repopulated with the record Id to edit.