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Workflow Triggers - Failed
Currently when workflow triggers fail, the trigger becomes inactive after 10 tries. This may only be discovered weeks later with disastrous consequences.
TeamDesk being able to notify administrator's of such failures and/or deactivation is fundamental to maintaining reliability.
ID
746
Category
User Experience
Author

martin oliver
Date Created
6/2/2014 11:01:01 AM
Date Updated
12/10/2015 12:33:23 AM
Status
Implemented
Score
50
Promoted By
Philipp MatuschkaRick CogleyDesmond Beatty (Conc)
Dale Olivermartin oliver
Comments
martin oliver 6/6/2014 1:12:19 PM
We have also found that on at least one occasion (25/05/2014) a workflow was triggered twice a few minutes apart creating duplicate data. More reporting/control is required on this functionality as it may be impossible to pick duplication even with regular checks on the triggers is setup.
Slava Shinderov  Staff  6/6/2014 1:20:49 PM
@martin if you think that trigger works incorrectly (twice or in some other way) please open a separate question and provide exact steps to reproduce the problem.
Philipp Matuschka 9/10/2014 10:35:42 AM
I absolutely agree with the original comment here. Just send an email to the administrator on failure. Thanks
Slava Shinderov  Staff  9/11/2014 4:26:34 AM
From now on database owner will receive notification by email if trigger was automatically disabled in following format:
Subject: Database Trigger Disabled
Body: 'XXX' database 'YYY' trigger was automatically disabled due to large number of sequential errors.
Rick Cogley 9/11/2014 4:27:16 AM
Thanks very much, Slava.
martin oliver 9/11/2014 5:09:26 AM
Much Appreciated

Thanks
Desmond Beatty (Conc) 9/11/2014 7:53:52 AM
Excellent. Thank you.
Philipp Matuschka 12/9/2015 12:34:37 PM
Having received one of these this week, could I suggest that it would be very helpful if the email included a hyperlink back to the place where the trigger can be edited

Thanks
martin oliver 12/10/2015 12:33:23 AM
agree
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