Kirill Bondar 2/2/2011 10:24:43 AM
Alert system is much more sophisticated that you may think. It is controlled by number of parameters - alert priority, timeframe, whether it is sent to all users or to admins only and many more.
For example, maintenance alerts are displayed few days before the maintenance events and disappear immediately after. As we perform updates on Saturday when noone is usually working, and downtime does not last longer than few minutes, we typically send such types of alert to admins only. The only alert of such kind we sent to all users was about lengthy database maintenance procedure where we expected 2hrs downtime. Oh, forgot New Year alert :)
From all others messages, regular users see two: first explaining what alert system is for, and another explaning the changes we've made to text query language as it affected their TeamDesk user experience. No recently introduced features were announced to regular users as they all are accessible from setup section and thus relevant to administrators only.