|We value the trust you have placed in us by building your business applications based on our TeamDesk platform.|
Your data protection is extremely important to us. It is ForeSoft's policy to maintain confidentiality over your information.
Our customers' data resides on servers that are heavily guarded both physically and electronically.
TeamDesk is hosted on highly reliable, secure and redundant DELL PowerEdge servers, located in the SteadFast Networks colocation facility (located in the same building as Equinix) - this is the famous "350 E Cermak, Chicago" building:
We selected this datacenter as one of the most advanced and secure colocation facilities in the world. This building is the most desired datacenter in the US as it stays right on the internet backbones cross-connects:
The data center offers complete redundancy in power, HVAC, network connectivity, and security. The datacenter facility sits atop multiple power grids driven by ComEd, with full UPS battery backup power and diesel generators onsite. Our network is supplied by several separate networks including, Level(3), Savvis and AT&T. Dozens more third party backbone providers are available in the building via cross connect, such as MCI, Global Crossing, Abovenet, Qwest, XO Communication, Sprint, Williams, and Cogent.
The fiber provided to the Chicago data centers is also provided over redundant paths, with diverse entry points and building riser. These data center facilities have been built to meet the high demands and reliability of telecommunications providers and Fortune 500 companies and have achieved SAS70 / SSAE16 compliance:
Our Steadfast colocation facility provides TeamDesk with a world-class datacenter secure infrastructure that works as an integral part of TeamDesk customers' comprehensive HIPAA plan:
Please refer to Steadfast audit reports:
SSAE18-type2 audit report: Steadfast-2018-Type_2_SOC_1-Final_Report.pdf
SOC-2 audit report: Steadfast-2018-Type_2_SOC_2-Final_Report.pdf
Chicago also has an extremely low occurrence of natural disasters such as hurricanes, tornadoes, floods, and earthquakes compared to most of the rest of the United States, meaning there is a reduced risk of outages due to natural disasters.
TeamDesk encrypts the data over the wire via 256-bit (SHA2) TLS certificate, TLS 1.0, 1.1 and 1.2. Database is encrypted via AES256. File attachments are also encrypted via AES256.
All servers are running Windows Server 2019 operating system with the latest updates and patches installed.
Database engine is based on Microsoft SQL Server 2017 Enterprise Edition.
All Microsoft patches, hot fixes and updates are installed on weekly basis, and the most critical are installed immediately upon release. Our system is always using the latest security technique available from Microsoft.
ForeSoft Corporation has a very strict Privacy and Security Policy:
ForeSoft Corporation complies with the EU-U.S. Privacy Shield Framework
Please click here to verify:
ForeSoft Corporation has further committed to refer unresolved Privacy Shield complaints to ICDR/AAA, an alternative dispute resolution provider:
ForeSoft Corporation (TeamDesk vendor) has completed PCI compliance with TrustWave Holdings, Inc.
Please click here to verify:
ForeSoft database servers are successfully passing "TrustKeeper® PCI Manager" monthly penetrating vulnerability scans
TeamDesk/dbFLEX Architecture diagram TD Architecture 2018.pdf