We value the trust you have placed in us by building your business applications based on our TeamDesk platform. Your data protection is extremely important to us. It is ForeSoft's policy to maintain confidentiality over your information.
Our customers' data resides on servers that are heavily guarded both physically and electronically.
Physical security: TeamDesk is hosted on highly reliable, secure and redundant DELL PowerEdge servers, located in the Colohouse colocation facility data center at 350 E Cermak Rd., which is the primary carrier hotel in Chicago, and the largest data center in the Midwest, one of the largest in the world, at over 1 million square feet. 350 E Cermak datacenter provides Tier III standards with complete 2N power redundancy; it's also the most well-connected building in the Midwest, with over 100 available networks.
These data center facilities have been built to meet the high demands and reliability of telecommunications providers and Fortune 500 companies and have achieved SAS70 / SSAE16 compliance:
Colohouse facility provides TeamDesk with a world-class datacenter secure infrastructure that works as an integral part of TeamDesk customers' comprehensive HIPAA plan. The Healthcare field prioritizes privacy, security, reliability and efficiency. Colohouse provides hosting solutions that work as an integral part of your comprehensive HIPAA plan, keeping your data secure.
Colohouse works with the healthcare industry often, and has taken the necessary steps to create a data center environment that can be easily HIPAA-audited. Documentation is reviewed periodically, and updated as needed, in response to environmental or operational changes affecting the security of the ePHI (electronic Personal Health Information).
Chicago also has an extremely low occurrence of natural disasters such as hurricanes, tornadoes, floods, and earthquakes compared to most of the rest of the United States, meaning there is a reduced risk of outages due to natural disasters.
Application security:
TeamDesk encrypts the data over the wire via 256-bit (SHA2) TLS certificate, TLS 1.0, 1.1 and 1.2. Database is encrypted via AES256. File attachments are also encrypted via AES256.
All servers are running Windows Server 2019 operating system with the latest updates and patches installed. Database engine is based on Microsoft SQL Server 2019 Enterprise Edition.
All Microsoft patches, hot fixes and updates are installed on weekly basis, and the most critical are installed immediately upon release. Our system is always using the latest security technique available from Microsoft.
