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Security and stability
We value the trust you have placed in us by building your business applications based on our TeamDesk platform.
Your data protection is extremely important to us. It is ForeSoft's policy to maintain confidentiality over your information.

Our customers' data resides on servers that are heavily guarded both physically and electronically.

Physical security:
TeamDesk is hosted on highly reliable, secure and redundant DELL PowerEdge servers, located in the SteadFast Networks colocation facility (located in the same building as Equinix) - this is the famous "350 E Cermak, Chicago" building:
http://steadfast.net/corporate/datacenter.php



We selected this datacenter as one of the most advanced and secure colocation facilities in the world. This building is the most desired datacenter in the US as it stays right on the internet backbones cross-connects:
http://www.colocationamerica.com/colocation/chicago-colocation.htm

The data center offers complete redundancy in power, HVAC, network connectivity, and security. The datacenter facility sits atop multiple power grids driven by ComEd, with full UPS battery backup power and diesel generators onsite. Our network is supplied by several separate networks including, Level(3), Savvis and AT&T. Dozens more third party backbone providers are available in the building via cross connect, such as MCI, Global Crossing, Abovenet, Qwest, XO Communication, Sprint, Williams, and Cogent.

The fiber provided to the Chicago data centers is also provided over redundant paths, with diverse entry points and building riser. These data center facilities have been built to meet the high demands and reliability of telecommunications providers and Fortune 500 companies and have achieved SAS70 / SSAE16 compliance:




Steadfast provides hosting solutions that work as an integral part of your comprehensive HIPAA plan, keeping your data secure:
https://www.steadfast.net/healthcare

Chicago also has an extremely low occurrence of natural disasters such as hurricanes, tornadoes, floods, and earthquakes compared to most of the rest of the United States, meaning there is a reduced risk of outages due to natural disasters.

Application security:
All web communications are secured with 256 bit SSL encryption.
All servers are running Windows Server 2016 operating system and are sitting behind electronic firewall. All drives use NTFS partitions.
All Microsoft patches, hot fixes and updates are installed on weekly basis, and the most critical are installed immediately upon release. Our system is always using the latest security technique available from Microsoft.

ForeSoft Corporation has a very strict Privacy and Security Policy:
http://www.foresoft.net/privacy/

ForeSoft Corporation complies with the EU-U.S. Privacy Shield Framework
http://www.foresoft.net/privacy-shield/
Please click here to verify:
https://www.privacyshield.gov/participant?id=a2zt0000000TN5WAAW




ForeSoft Corporation has further committed to refer unresolved Privacy Shield complaints to ICDR/AAA, an alternative dispute resolution provider:
https://info.adr.org/safeharbor/




ForeSoft Corporation (TeamDesk vendor) has completed PCI compliance with TrustWave Holdings, Inc.
Please click here to verify:
https://sealserver.trustwave.com/cert.php?customerId=7901d29c0ca511e0b34b005056b201e5




ForeSoft database servers are successfully passing "TrustKeeper® PCI Manager" monthly penetrating vulnerability scans:
http://view.communications.trustwave.com/?qs=7ae595e294a1becc3359cd2911a31d357166fc25374fddb542143ce3be291fc988e12a0412c8946182ed6ab16720b5cf0606e536309137a503ccc439e8ab1033d59e2a27473018e64d916cf140b515d3


ID
361
Category
TeamDesk
Date Created
9/2/2010 10:58:09 AM
Date Updated
12/5/2017 11:43:54 AM
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